Contact

We’d love to hear from you!
If you have any questions about your order, our products, or anything else, feel free to reach out. Our support team is here to help.


📩 Get in Touch

Email: katz@katzstore.com
Response Time: Within 24–48 business hours

Please include your order number (if applicable) so we can assist you faster.


🕒 Customer Support Hours

Monday – Friday
9:00 AM – 6:00 PM (EST)
Excluding holidays


📦 Order & Shipping Inquiries

For questions about:

  • Order status

  • Shipping & delivery

  • Tracking information

  • Returns & refunds

Please contact us via email and we’ll get back to you as soon as possible.